Frequently Asked Questions
Everything you need to know about our handcrafted keepsakes
We create a wide range of handcrafted, personalized keepsakes including home decor, wedding gifts, family name pieces, hometown and zip code designs, holiday ornaments, and much more. Every item can be customized to celebrate the stories that matter most to you.
Each order is typically laser engraved and shipped out to you within 5–7 business days. Very often, this is quicker. The months of November and December tend to be our busiest, so the turnaround time during this season may be a little bit longer.
Customer happiness is our top priority. If for any reason you are not completely happy with your product, please contact us. We will do everything we can to make things right.
You can always email us at becky@treasurednestdesigns.com or visit our contact page.
The possibilities are endless! You can add family names, wedding dates, hometowns, zip codes, special messages, and more. Each piece is tailored to the story you want to celebrate.
Yes, of course! Simply reach out to us and we can work through all the details to bring your vision to life.
Most likely! Please send your logo in black and white and in either PNG or SVG format. Contact us with your file and we'll let you know what's possible.
Just send us an email and we can discuss all the details.
At this time, we only ship within the United States.
Yes, local pick up is available in Weymouth, MA. Select the “local pick-up” option at checkout. When your order is ready, we will send you an email with the pick-up address and instructions.
Wood is a natural material and like everything in nature, no two pieces are exactly alike. The wood color and wood grain are all one of a kind. Some pieces have striations in the grain, some have knots, some have darker spots. All of these qualities make each piece beautifully unique.
Each piece of wood has unique characteristics, making the engraving a little bit different. Some areas on the wood may burn darker and some may burn lighter. This just adds to the beauty of your piece.
Hand wash boards with warm, soapy water. Stand up to air-dry. Please do not place boards in the dishwasher or let soak in the sink for a long period of time. You can apply a food-grade board oil to the surface of the wood to keep it looking its best.
At Treasured Nest Designs, we have a deep respect for the natural materials that inspire our work. To honor that connection, a portion of every purchase goes toward planting a tree. It's our way of giving back - one gift, one home, and one tree at a time.
We'd love for you to get to know us! Visit our About page to learn more about Becky and the heart behind Treasured Nest Designs.